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framarx/waxstar – a manufacturer of packaging papers for meat, poultry, confectionery and baked products – has always believed that superior customer service helps their clients’ bottom line as well as their supply chain. So, along with an emphasis on continuous improvement processes and strict quality control standards, Framarx team members understand and practice customer astonishment as one of the company’s core values.
That attitude reflects why framarx/waxstar has always offered free custom samples so that their customers can perform trial runs and confirm that the paper matches the process. Framarx also produces and delivers custom products in relatively low quantities to meet specific warehousing requirements. The framarx/waxstar team wants to see customer production lines moving and bottom lines healthy.
Maintaining and housing a large inventory of paper grades allows framarx/waxstar to provide their clients with product overnight if needed. Going that extra step for customers is natural when every order is regarded as a responsibility.
All framarx/waxstar team members are coached to ask their clients the right questions in order to ensure that customers are getting the perfect paper for the job. From rapid response to an RFQ to finding the absolute lowest price and fastest method of transporting a shipment, the framarx/waxstar team is committed to service. As President Larry Czaszwicz sums it up, “We don’t just satisfy our customers, we astonish them!”
All framarx/waxstar products are manufactured and handled in our "Superior" GMP* Certified, South Chicago Heights, IL facility.
*An independently certified, third-party inspection that ensures good manufacturing practices (GMPs).
Framarx History
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framarx/waxstar was founded in 1966 by Larry Czaszwicz Sr. He started the company to give meat processors and alternative source for hamburger patty paper.Today we operate out of a 40,000 square foot modern facility.We stock paper in many grades for conversion to your specifications or for our stock products.
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Many of our employees have been framarx/waxstar team members for 10,15, and 20 years or more.Our People make our quality possible. At framarx/waxstar we emphasize quality.We know that by avoiding rejections or problems with paper in the field, we are saving our customers and ourselves valuable time and money.
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We stress customer service. We call it Customer Astonishment! We are always willing to put in that extra something, the RUSH priority, customized printing, unique size, or special packaging. By paying attention to our customers needs we can take away their worry or headache over their paper situation.
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With most our customers we enjoy long-term relationships. They have come to expect us to come through for them on a routine basis. High quality is expected and we are proud to be a part of their quality product.
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We would like to develop that type of relationship with you. We are confident that we have what you are looking for in a paper source. We promise that as your supplier, we will be working in your best interest to provide you with a quality product.
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